Incident Reporting training

Welcome to the BuildSure Incident Reporting training module

In this course we will cover:

  • 1) PURPOSE



The first step will be to read the following articles on each section as above and then answer a multiple-choice knowledge test. 


Ensure that all health, safety, environment (HSE) hazards, near-misses, non-conformances and incidents are first reported, recorded and then investigated

Hazard: A source or situation with a potential for harm in terms of human injury or ill health, damage to property or harm to the environment or a combination of these.
Near Miss: An incident, which under slightly different circumstance, could have resulted in an injury or illness to a person, or damage to property or the environment.
Medical Incident (MI): Injuries and / or illnesses requiring outside medical attention i.e. paramedic, medical centre or hospital.
Lost Time Injury (LTI): Injuries / illnesses that require an employee to miss time away from work.
Critical Incident: An incident resulting in:

  •  Injury or illness that requires Medical Treatment to multiple persons

  •  In-patient Medical Treatment

  • Fatality to one or more persons

  • Major environmental spill/release with off-site impact

  • Extensive damage to property (>$50k financial loss)

  • Activation of the Emergency Response Plan


Incidents: An incident is where a person has suffered a physical injury or where a near
miss has occurred with no injury or property damaged but had the potential to do so e.g.
cut to the hand from using a sharp object, a forklift hitting a stationary object.


All workers are required to report any health, safety, environment or property-related near-
miss or incident to their immediate Manager / Supervisor / Leading Hand and in the case of
All incidents must be reported and recorded using the Buildsure Incident Report Form.
Completed incident forms must be issued to your Manager;
The corresponding manager who the incident relates to i.e. their staff member injured, will review the
incident report and determine if the incident requires an investigation.
For all serious incidents i.e. Hospital admitted / Fatality etc, the Managing Director
and General Manager need to be notified as soon as possible via Telephone and
The Investigation Process
The Incident Investigation process may begin once:

  •  The appropriate immediate response has been completed

  •  The area has been made safe

  •  Relevant personnel and Authorities have been notified if applicable

  •  The Incident Investigation Leader and Team has been nominated by Buildsure Senior


Where practicable, the incident scene should be preserved and the Investigation commenced as soon as possible to support the accurate collection of data.

The Investigation process should include the following steps:
1. Gather and Preserve Data
Obtain photographs, draw diagrams, seize damaged items, note equipment in use, positions of workers, equipment, valves etc
2. Identify Witnesses
Where possible and as appropriate, obtain witness(s) accounts of the event. In the event of a Critical Incident it is recommended that witnesses be separated and statements recorded using Accident / Incident form.
3. Identify the Pre-Incident Details
Identify the task the worker was performing, period they had performed the task on that shift, their training and experience.
4. Determine the Sequence of Events
Where possible obtain a step-by-step account of the incident i.e. exactly what happened.
5. Other Information
Record all other relevant information to the incident e.g. environment i.e. hot, cold, inside, outside, weather.
6. Collate the Incident Investigation Findings
Include details about the hazard, the controls measures which were absent or failed, and the consequence of the incident e.g. Who? What? When? Why? Where? How?


incident reporting Knowledge Test